Video Conferencing Statistics By Industries, Market Valuation, Time Spent and Popular Places

Introduction

Video Conferencing Statistics: Video conferencing has transformed the way we connect within business meetings, to catch up with friends and family; this technology has become an essential part of our lives. The video conferencing market has been enhancing during the pandemic as the demands for remote jobs have increased.

Video conferencing has become an integral part of both sectors of business and education, enabling better opportunities for working across the world. This Video Conferencing Statistics includes several current trends and analyses of video conferencing in recent years from different insights. Let’s dive into some interesting statistics that showcase the rise of video conferencing.

Editor’s Choice

• According to Precedence Research, the video conference market valuation is expected to reach USD 22.26 billion by 2032, representing a growth rate of 12.30% of CAGR.
• The video conferencing market in the North American region is expected to grow 40% from 2024 to 2028.
• The United States video conferencing market accounted for USD 13.82 billion by the end of 2023.
• In the Asia-Pacific region, the video conferencing platform will reach USD 3.3 billion, including the hiring processes, by 2025 and is expected to be USD 6.8 billion by 2026.
• In the 2^nd quarter of 2023, Microsoft’s video communication services market captured the highest share, 43%, followed by Cisco, 7%, Zoom (6%), and Others (45%).
• In 2023, the market penetration of video conferencing software made up 68% share of the global market.
• On the other side, the leading market of video conferencing is Zoom secured the highest share of 57%.
• In remote work, around 40% of worldwide companies or organizations use video conferencing to hire employees.
• Video Conferencing Statistics further states that the building cost of video conference apps ranges from USD 30,000 to USD 200,000.
• Zoom’s market capitalization reached USD 159 billion in February 2024, up from USD 20 billion in 2020.

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General Video Conferencing Statistics

• As of 2023, in the United States, 37.82% of employees work through video conferencing weekly once or twice.
• Meanwhile, 13% of employees used video conferencing 3 to 5 times, and 12% of employees used it more than 5 times.
• On video conferencing, 90% of North American businesses will spend a huge amount.
• The annual video conferencing software and seat license shipments reached 86.7 million by 2023.
• To reduce unnecessary travel, 56% of CFOs are going to invest in video conferencing.
• Video Conferencing Statistics show that 89% of enterprises have used different video conferencing platforms in recent years.
• On Monday, the rate of video conferencing meetings remained higher than on Friday. 75.6% of employees preferred a particular day or time for scheduled meetings.
• Across the communications industry, the usage of Skype Zoom video conferencing has crossed daily 300 million Zoom meetings in 2023.
• As mentioned in Video Conferencing Statistics, around 49% of employees who attended video conference meetings felt more exhausted.
• 88% of employees have claimed that the hiring process for video conferences has improved by introducing video conferencing processes.
• On the contrary, the biggest growth driver of video conferencing was business process outsourcing, which is predicted to reach USD 526 billion by 2030.
• Implementing video conferencing helped 25% of remote workers, 14% of fixed-day workers, and 10% of on-site employees.

Market Boom and Growth

The global video conferencing market is on a roll! In 2022, it was valued at a cool USD 7.02 billion, and experts predict it will reach a staggering USD 17.05 billion by 2030. That’s a growth rate of over 11.9% every year.

This growth is common. Businesses are increasingly recognizing the benefits of video conferencing, leading to a projected market size of USD 9.95 billion by 2028.

Businesses Embracing Video Calls

Forget water cooler chats – video conferencing is the new way for teams to connect. A whopping 78% of companies use video calling software for regular meetings.

Video calls are a popular choice, especially for larger organizations. A study found that 83% of businesses with over 250 employees invest in video conferencing tools.

The benefits extend beyond internal communication. A staggering 86% of companies now conduct job interviews virtually. This opens up a wider talent pool and saves time for both employers and candidates.

Video Conferencing Statistics by Market Valuation

(Reference: statista.com)

• In 2022, the global market value of video conferencing turned out to be USD 10.6 billion.
• The market value is supposed to grow by USD 19.1 billion by 2027.

Video Conferencing Market Size Statistics

(Reference: techreport.com)

• Video Conferencing Statistics also stated that the accounted market size of video conferencing in 2023 was USD 7.84 billion and is anticipated to reach USD 22.26 billion by 2032, with a CAGR of 12.30% from 2023 to 2032.
• Moreover, in coming years, the market size of video conferencing is expected to grow more, such as in 2024 (USD 8.77 billion), 2025 (USD 9.82 billion), 2026 (USD 11.01 billion), 2027 (USD 12.35 billion), 2028 (USD 13.87 billion), 2029 (USD 15.59 billion), 2030 (USD 17.54 billion), and 2031 (USD 19.75 billion).

Video Conferencing Apps Statistics

(Source: vlinkinfo.com)

• As per Video Conferencing Statistics, Zoom has become the market leader among all other platforms of video conference apps, living up to its sales share of 80% in 2023.
• The second and third-highest video conferencing apps live up to their sales, which are made up of TeamViewer (74%) and Google Hangouts Meet (73%).
• Furthermore, Cisco Webex Meetings (63%) and Bluejeans Meetings (60%) are the other top video conferencing app sales in recent years.
• Below-average sales share includes GoToMeeting (52%), Microsoft Teams (46%), and Skype for Business (45%).

By Device Utilization

(Source: 99firms.com)

• As explained in Video Conferencing Statistics, 77% of employees have used desktop or laptop computers to access video conferencing.
• The dedicated conference room equipment was used by 34% of people who attended a virtual meeting.
• Other employees share, followed by smartphones or mobile phones (31%) and tablets (13%) respectively.

By Usage Statistics

(Source: vlinkinfo.com)

• In recent years, 80% of video conference apps have been used for one-to-one meetings in work-from-home cases.
• However, 77% of remote workers in large companies’ meetings use video conferencing apps, which results in higher productivity.
• For team meetings or standup calls, web conferencing tools were used by 78% of employees in 2023.
• In addition, 62% of client meetings were organized by video conferencing apps.
• Daily, 45% of professionals use video calling tools.
• Lastly, 87% of team members have claimed that video calling remains beneficial for speeding up employees’ decision-making process.

Video Conferences Meeting Statistics by Time Spent

(Reference: notta.ai)

• In the United States of America, 83% of employees spend more than 1/3 of their workweek in video conferences.
• In 2024, each week, almost 46.15% of employees spent less than 4 hours on video meetings.
• Whereas weekly video conference hours by American employees are 4 to 12 hours (36.98%), followed by 12 to 20 hours (12.14%) and 20 hours and more (4.73%).

Professional Video Conference Statistics

(Source: notta.ai)

• Video Conference Statistics also elaborated that CEOs will spend at least 37 weekly meetings in 2024.
• VPs and top-level executives conduct 12 to 17 meetings per week, and junior-level employees conduct around 10 meetings.
• Depending on meeting time, professionals shared by video conferences are 72% (CEOs), 50% (upper management), 35% (middle management), and 33% (employees).
• However, after attending too many video conferences, 45% of employees admitted that they felt overwhelmed.

Video Conferences Length Statistics by Industries

• The highest video conference length was observed in legal service sectors, which last from 1 to 2 hours, and in law enforcement industries, which last from 30 minutes to 2 hours.
• In contrast, video conferences last from 30 minutes to 1 hour in the media and broadcasting industry.
• In the food service industry, typically, less than 30 minutes is covered in video conferences.
• Conversely, meeting time in the military industry is less than 15 minutes.

Preferred Time of Video Conferences

(Reference: notta.ai)

• 70% of professionals preferred that the best time for video calls is morning from 8 a.m. to 12 a.m.
• For the time being, the afternoon is the ideal time, as agreed by 19% of respondents, between 12 p.m. to 5 p.m.
• Lastly, 9% of employees choose early hours between 6 a.m. to 8 a.m., and only 2% selected evening time from 5 p.m. onwards.

Video Conferencing Software Market Share Statistics

(Reference: techreport.com)

• Video conferencing statistics also show that Zoom secured the highest share, 55.3%, in the video conferencing software market in 2023.
• Teams and GoToMeeting had the second and third highest market shares, 23.8% and 9%, respectively.
• Meanwhile, other shares of the video conferencing software market are going to be Google Meet (6.1%) and WebEx (5.8%).

Video Conferencing Statistics by Industry

(Reference: market.us)

• In 2023, Adobe Systems Incorporated was the top player in the video conferencing industry, having secured a market share of 18%. This reflects its strong position in delivering better video conferencing solutions.
• Additionally, Cisco Systems, Inc. had a significant 15% share, followed by Atlassian Corporation Plc., which contributed a 14% share across the global video conferencing industry.
• The market share of Huawei Technologies Co., Ltd. covered a share of 13%, and Logitech International S.A., with 11%, in 2023.
• At the same time, in contrast, the worldwide market share of other video conferencing industries includes JOYCE CR, S.R.O. (9%), Fuze, Inc. (8%), LogMeIn, and Inc. (4%).
• Highlighting the other video conferencing industries’ key players collectively make up 8% share in 2023.

By Application

(Reference: market.us)

• As mentioned in Video Conferencing Statistics, the market revenue is projected at USD 8 billion in 2023, which is segmented into USD 3.84 billion (consumer applications) and USD 4.16 billion (enterprise sector).
• In 2024, expected revenue generated by video conferencing applications segmented by consumer applications and enterprise sectors will be USD 4.3 billion and USD 4.7 billion, respectively.
• In the coming year, the predicted application’s respective revenue of video conferencing is consumer applications and enterprise sector will be 2025 (USD 4.8 billion and USD 5.2 billion), 2026 (USD 5.8 billion and USD 6.2 billion), 2027 (USD 6.2 billion and USD 6.8 billion), 2028 (USD 6.7 billion and USD 7.3 billion), 2029 (USD 7.2 billion and USD 7.8 billion), 2030 (USD 8.2 billion and USD 8.8 billion), 2031 (USD 9.1 billion and USD 9.9 billion), and 2032 (USD 10.1 billion and USD 10.9 billion).

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Zoom Statistics

• By Video Conferencing Statistics 2023, the total number of enterprise customers in Zoom includes January (213,000), July (218,100), and October (219,700).
• As of 2023, Zoom’s total revenue was USD 1.137 billion, an increase of 3.2% from 2022.
• In the first six months of 2023, the Zoom mobile app had 81.48 million downloads.
• Almost 3,731 Zoom customers contributed above USD 100K each in annual recurring revenue.

(Reference: similarweb.com)

• On zoom.com, the highest website user share was 25 to 34 years old, accounting for 30.1% share, in April 2024.
• 5% and 16.28% of zoom.com users belong 35 to 44 years and 45 to 54 years.
• This website’s users aged 18 to 24 made up 15.51% of the user base, and users aged 55 to 64 covered 10.41% of the user base.
• Video conferencing statistics also show that users 65 years and above on Zoom.com contributed a share of 6.2%.
• In addition, the male and female websites share 50.13% and 49.87%, respectively.

Zoom Video Communication’s Revenue Statistics

(Reference: statista.com)

• A report published by Statista states that overall revenue in 2023 was USD 4,392.96 million, an increase from last year’s USD 4,099.86 million.
• In fiscal year 2023, Zoom Video Communication’s revenue increased by 7.5% compared to 2022.
• In January 2023, revenue generated by Zoom was USD 1.118 billion, and other quarterly revenue was followed by 1^st quarter (USD 1.105 billion), 2^nd quarter (USD 1.139 billion), and 3^rd quarter (USD 1.137 billion).

Zoom Mobile App Downloads Statistics by Region

(Reference: statista.com)

• In the Asia Pacific region, Zoom was the most popular video communication platform on mobile apps in the fourth quarter of 2023, with 18.3 million downloads.
• Whereas, downloads in other regions are followed by EMEA (10.37 million) and NALA (9.22 million).
• In Q1 of 2023, the total number of downloads by region included APAC (19.46 million), EMEA (11.14 million), and NALA (11.63 million).
• In 2023, other quarterly downloads of Zoom mobile apps worldwide were followed by Q2: APAC (17.07 million), EMEA (9.31 million), and NALA (9.98 million).
• Q3: APAC (19.26 million), EMEA (8.57 million), and NALA (9.6 million).

Distribution Share of Zoom.us Statistics by Country

(Reference: statista.com)

• Video Conferencing Statistics show that the United States of America captured the distribution of desktop traffic to zoom.us by December 2023, accounting for 41.08% of the share.
• Japan (4.43%) and India (4.37%) secured the second and third-highest desktop traffic shares by country, respectively.
• Furthermore, Canada (3.85%) and the United Kingdom (3.71%) were other countries with desktop traffic to zoom.us.

Companies Using Zoom

Sample Records of the Companies that use Zoom:

(Source: readycontacts.com)

Microsoft Teams Statistics

• Video Conferencing Statistics also show that Microsoft Teams will have more than 320 million users globally and revenue of over USD 8 billion in 2024.
• Microsoft Teams is currently used by over 1 million organizations, including 91% of the Fortune 100, to enhance their communication.
• In 2023, more than 108 million times Microsoft Teams were downloaded.
• In Microsoft Teams, 5.57% of the market share belongs to collaborative software.
• More than 300 conversations take place on Microsoft Teams every minute, and over 6.22 billion chats are recorded every year.
• In 2023, quarterly downloads of Microsoft Teams include Q1 (29 million), Q2 (25 million), Q3 (27 million), and Q4 (27 million).

By Demographics

• In Microsoft Teams, users aged 35 to 44 years old accounted for the highest share of Microsoft Teams with a share of 31.23%
• 98% and 20.82% of Teams users belong to the 45 to 54-year-old and 55 years and above, independently.
• Moreover, users of Microsoft Teams aged 25 to 34 and 18 to 24 made up 13.90% and 4.08% of the total.

By Country

(Reference: usesignhouse.com)

• Video Conferencing Statistics further state that the total number of users contributed in the United States of America accounted for a share of 17.85%.
• Conversely, the countries with the highest user share of Microsoft Teams are the United Kingdom (6.46%), India (5.77%), Japan (5.40%), and Brazil (4.69%).
• Whereas other countries collectively make up around 59.84% of total users.

By Industry

(Reference: assets-global.website-files.com)

• The highest number of Microsoft Teams users was observed in the Information Technology Industry, resulting in 29.6%.
• Computer software development and higher education were the next industries using Microsoft Teams, contributing a share of 11.8% and 10.6%, respectively.
• Other top Industries using Microsoft Teams include hospitals and health care (9.6%), education management (8.3%), non-governmental organizations (8.2%), financial services (7%), government administration (5.8%), and marketing and advertising (4.3%).

Microsoft Teams Mobile App Downloads Statistics

(Referenece: statista.com)

• Based on Video Conferencing Statistics, the Microsoft Teams mobile app registered up to 11.08 million downloads in Europe, the Middle East, and Africa in the 4th quarter of 2023.
• Other downloads from other regions included NALA (8.88 million) and APAC (7.35 million).
• Moreover, other quarterly downloads of the Microsoft Teams mobile app are followed by Q3: NALA (9.79 million), EMEA (9.05 million), and APAC (7.81 million).
• Q2: NALA (9 million), EMEA (8.09 million), and APAC (7.52 million).
• Q1: EMEA (11.02 million), NALA (9.96 million), and APAC (7.92 million).

Skype Statistics

• As stated in Video Conferencing Statistics, the total number of Skype users will be around 1.33 million by 2024.
• Around 89% of global remote workers have claimed that Skype helped them to connect with colleagues.
• The largest user share of Skype was 29%, and it is made up of people aged 18 to 29.
• Almost 38.2% of businesses use Skype to enhance their communication processes across 180 countries globally.
• Women users of Skype accounted for a share of 40% in 2023.
• The total monthly active users of Skype will be more than 300 million in 2024.
• By the end of 2033, the total number of Skype users is estimated to reach above 2.27 billion.

By Demographics

• The largest user share of Skype was 29%, and it is made up of people aged 18 to 29.
• Across the world, Skype users aged 30 to 59 made up a share of 27% in 2024.

(Reference: similarweb.com)

• The highest number of website users of skype.com was observed to be between 25 to 34 years old, accounting for 31.54% of the share.
• 20% and 17.49% of Skype users are aged 35 to 44 years and 18 to 24 years.
• Skype website users aged 45 to 54 years made a share of 14.21%, and users aged 55 to 64 years covered 10.23% share.
• Lastly, users 65 years and above on Skype.com contributed a share of 6.53%.
• In April 2024, male users dominated, with a share of 54.49%, and females dominated, with a share of 54.51%.

By Industry

• Video Conference Statistics show that the total number of active users in 2024 in the computer software industry will be 8.6 million, followed by the information technology and services industry (6.3 million active users), which enhances better communication.
• Other top industries with Skype active users are the Education Management Industry (2.7 million), the Hospital and Healthcare Industry (2.6 million), the Higher Education Industry (2.1 million), the Marketing and Advertising Industry (1.7 million), the Financial Services Industry (1.67 million), the Retail Industry (1.62 million), the NGO Management Industry (1.5 million), and the Construction Industry (1.3 million).

By Country

• In 2024, the United States had the highest number of active Skype users, 32 million, which is 49% of the total users.
• The United Kingdom is in second place, with a 10% share of the total Skype users, which is 6.7 million.
• Additionally, Skype’s active users by countries in 2024 are India (3.1 million), Canada (2.8 million), Australia (1.6 million), France (1.4 million), China (1.3 million), Brazil (1.2 million), Germany (1 million), and Italy (982,000).

Video Conferencing Statistics by Popular Places

(Reference: 99firms..com)

• The highest number of work-related video calls were attended by 51% of employees from the home office in 2023.
• 33% of employees joined a video conference call from a coworking space, and only 24% of employees took work-related video calls from restaurants or coffee shops.
• In addition, 21% and 14% of people took video calls from bedrooms and airports individually.

Webinar Statistics

• As elaborated in Video Conferencing Statistics, email accounted for 57% of webinar registrations compared to other communication channels.
• The high-quality leads are generated by webinars, as explained by 73% of B2B marketers.
• Meanwhile, the average webinar attendee rate is 40% to 50% of total registrants in recent years.
• At the end of every webinar session, 92% of webinar attendees preferred a live Q&A session.
• For enhancing growth within business, webinars are the best platform, as agreed by 89% of hosts.
• Webinars are the key factor in lead generation and marketing efforts, as claimed by 95% of Webinar respondents.
• Respondents’ other benefits of Webinars include building their brand (75%), generating more leads (76%), and scaling their marketing efforts (69%).

Top Trends of Video Conferencing App

(Source: vlinkinfo.com)

• Cloud Technology: cloud-based video conference apps include effective features such as accessibility for mobile work, database capabilities for uploading and retrieving files, and real-time task and project updates.
• AI & ML: The use of artificial intelligence (AI) and machine learning in video conferencing allows for optimizing connectivity, video compression, and audio quality by boosting speech recognition and detecting background noise to reduce it.
• Live Translations: Several sites have recently started offering live interpreting choices, as live translations offer accessibility for customers who speak multiple languages.
• Live Video Editing: This provides production effects such as virtual backdrops and easily accessible recordings.
• Hybrid Events: These allow to encourage more attendance because employees won’t need to travel and feel more at ease.

Top Benefits of Video Conferencing

(Source: 99firms..com)

• According to video conferencing statistics, 94% of businesses claimed that video conferences increased productivity in 2023.
• Furthermore, 90% of video call users stated that it makes the overall process easier for getting their point across.
• 89% of users claim that video calling techniques have reduced enough time for task completion.
• Video conferences also help to stay connected within the organization, and 89% of video conference users accepted them.

Video Conferencing Statistics by Companies Saving

• After using video conferencing software annually, each employee saved more than USD 11,000.
• In terms of travel expenses, each employee saves USD 2,000 to USD 7,000 annually by using video conferencing.
• On the other hand, travel costs and business travel have been reduced by 30% and 47%, separately, after implementing video conferencing within businesses.
• In the U.S., remote employees have claimed that video conferencing has saved more than USD 700 billion per year.
• In 2024, after using web conferencing tools, the average number of employees saved up to USD 2,000-USD 7,000.
• The total time saved by remote employees after using video calls is equivalent to 2 to 3 weeks a year.
• In terms of commuting costs, employees who work remotely ten days a month save around USD 350 per year.

By Software Spendings

(Reference: financesonline.com)

• Video conferencing Statistics also show that in American businesses, the top software spending on video conferencing software is made by web conferencing, with a share of 67%.
• Collaboration and remote desktop spending hold up a share of 57% and 52% each.
• 41% and 23% of the spending share of video conferencing software is secured by security software and LMS software, respectively.

Top Video Conferencing Obstacles Statistics

(Reference: 99firms..com)

• The top obstacle to adopting video conferencing is that 52% of meeting rooms need to be equipped for video, and 44% of meeting rooms with video are always booked.
• Other obstacles shared include 44% (it is too costly to make video available to everyone), 36% (video meeting rooms are for exclusive meetings only), 32% (bandwidth constrained), 30% (workers are uncomfortable being on video), 26% (workers are unaware they have video), and 26% (employees are not interested in using videos).

Important Video Conferencing Statistics

• To enhance the visual experience, customizable virtual backgrounds will be offered by 80% of video conferencing solutions.
• It is expected that each employee’s revenue in video conferencing will increase by 15%.
• 72% of companies using video conferencing will increase by the end of the year.
• In video conferencing, the average number of users per organization will be 250.
• AI-powered features will be offered by 90% of video conferencing solutions, such as virtual backgrounds and real-time transcription.
• The average employee’s commute time for video conferencing is expected to be reduced by 1.5 hours per week, which will allow for improved work-life balance.
• Video conferencing with remote workers will help in reducing office space requirements by 10%.
• In businesses, the carbon footprint of video conferencing is projected to reduce by 5%.
• In each week, there will be 5 average number of video conferencing meetings.
• To ensure the security of virtual meetings, 95% of video conferencing solutions will offer end-to-end encryption.
• It is estimated that video conferencing will increase employee productivity by 15%.
• Video conferencing will be used by 80% of organizations to improve employee engagement and retention.
• Implementing video conferences will give employees more flexibility and control over their schedules, improving work-life balance by 30%.
• Video conferencing allows businesses to connect with customers and partners remotely and is projected to increase revenue by 20%.
• Video conferencing helped recruiters to complete interview candidates remotely, which will improve the hiring process by 40%.
• As businesses conduct more video conferencing meetings thus, business sales are predicted to increase by 15%.

How Often Are We Video Conferencing?

For many, video conferencing has become a daily habit. Around 45% of teams use video conferencing tools at least weekly, if not daily.

Interestingly, one-on-one meetings are the most popular use case for video conferencing, with 80% of employees utilizing it for these interactions

Team meetings, project updates, and company-wide town halls also benefit from the visual aspect of video calls, with usage reaching 78%, 77%, and 62%, singly

The Impact of Video Conferencing

There’s a clear connection between video calls and employee satisfaction. A study revealed that 89% of remote workers feel more connected and involved with their teams when using video conferencing].

This translates to real business benefits as well. Over half of the businesses (55%) report that video conferencing has effectively increased employee engagement.

Beyond Work: Video Conferencing in Our Lives

Video conferencing isn’t just for work! Zoom, a popular platform, reports that 63% of users connect with friends and family through video calls as well.

This highlights the versatility of video conferencing, allowing us to stay connected with loved ones regardless of distance.

Interesting Trends in Video Conferencing

While Zoom is a household name, businesses often use multiple platforms. A study found that 62% of companies rely on three or more video conferencing tools to meet their needs.

When it comes to getting down to business, efficiency is key. The most effective video meetings tend to be short and sweet, with a sweet spot of 13 minutes or less.

Interestingly, according to Zoom’s data, Tuesday is the busiest day for video conferencing. It’s a way to kick off the week with a round of virtual meetings!

The Future of Video Conferencing

The future of video conferencing looks bright, with the market expected to reach a massive USD 95 billion by 2032

As technology advances, we can expect even more features and functionalities. Users crave better third-party integrations to streamline their workflow, making this a key area for future development

Conclusion

Video conferencing has become an indispensable tool for businesses, remote workers, and even our personal lives, and it helps manage a successful hybrid and remote workforce worldwide. This allows remote employees of different organizations to replicate the collaborative experience of in-person meetings by reducing time, expenses, and many other benefits.

As the market continues to grow and technology evolves, video conferencing will likely play an even bigger role in the way we connect and collaborate in the future. This article includes several important statistics that will help you understand every detail of the analysis of video calling statistics in recent years.

Maitrayee Dey

Maitrayee, after completing her graduation in Electrical Engineering, transitioned into the world of writing following a series of technical roles. She specializes in technology and Artificial Intelligence, bringing her experience as an Academic Research Analyst and Freelance Writer, with a focus on education and healthcare under the Australian system. From an early age, writing and painting have been her passions, leading her to pursue a full-time career in writing. In addition to her professional endeavors, Maitrayee also manages a YouTube channel dedicated to cooking.

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